Crossdock 3PL, located at Av. Santa Barbara No. Ext. 431, Centro, San Pedro Garza García, Nuevo León, C.P. 66230, Mexico, is responsible for the processing of the personal data you provide to us, which will be protected in accordance with the provisions of the Federal Law for the Protection of Personal Data Held by Private Parties.
1. Personal Data We Collect
For the purposes stated in this privacy notice, we may collect your personal data in different ways:
- Full name
- Email address
- Phone number
- Company name
- Job title or position
- Company address
- Information related to your logistics service requirements
2. Purposes of Data Processing
The personal data we collect will be used for the following purposes:
Primary Purposes:
- Provide the logistics and transportation services you have requested
- Generate personalized quotes
- Track your shipments and operations
- Billing and collection
- Attend to customer service requests
- Comply with legal and regulatory obligations
Secondary Purposes:
- Send promotional information about our services
- Conduct satisfaction surveys
- Send communications about service updates
3. Data Transfer
Your personal data may be transferred to domestic or foreign third parties necessary for the provision of logistics services, including carriers, customs agents, warehouses, and government authorities when required by law.
4. Your Rights
You have the right to know what personal data we have about you, what we use it for, and the conditions of use (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to request its deletion from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations set forth in the regulations (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition).
To exercise your rights, you can send an email to: privacy@crossdock.mx
5. Use of Cookies
Our website uses cookies and other tracking technologies to improve your browsing experience, analyze site usage, and personalize content. You can configure your browser to reject all cookies or to notify you when a cookie is being sent.
6. Changes to Privacy Policy
We reserve the right to make modifications or updates to this privacy notice at any time. Changes will be available on our website: crossdock.mx
7. Contact
If you have any questions about this privacy notice or about the processing of your personal data, you can contact us:
- Email: privacy@crossdock.mx
- Phone: +52 81 8174 8000
- Address: Av. Santa Barbara No. Ext. 431, Centro, San Pedro Garza García, N.L., Mexico, C.P. 66230